Spending 15 minutes on a call with insurance annoys me much more than it "should" but I think my feelings are correct here. I can only call the insurance company Monday to Friday, 7am to 7pm. Mornings are for getting my son ready, commute is too loud for a call, work break is for resting, evenings are for dinner and family time. I have maybe like an hour a day when I could make the call. In other words, free time during the workweek is very scarce. Call to insurance company takes 25% of that time for the day. I...