Last week, Lillian and I were supposed to fly to the Greek island of Rhodes, but our flight ended up being a casualty of the chaos caused by an issue with the UK’s Air Traffic Control System. A full day at Edinburgh Airport, checking in luggage, going through security, waiting in departures, being boarded, sitting on the plane for two hours, being removed from the plane again, waiting around in departures again, finally finding out our flight had been cancelled and waiting to collect our suitcase before heading home, wasn’t much fun to say the least. Somehow, using my phone...