In business, there’s no way to tell if a solution you provide is actually the correct solution. Metrics can adjust, sure, but there’s always the weight of infinity that can tip the scales toward the other end. What works today may not work tomorrow. It’s fine to want certainty, but it’s naive to think you’ll actually get it. So how do you truly know if the solution you provide is correct? If it’s The Solution? The answer: You don’t. You really don’t. And you never will. I’ve been going through an unlearning phase in my new role recently. It’s the...